Feedback Journey
Honest feedback from your clients, that others can check
Feedback Journey is a client feedback platform, made for IT consultants, freelancers and consultancies. You collect honest scores, set goals to improve and show the results with a Journey Card that anyone can check with a QR code.
What you get
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Short surveys
A survey is quick to create and quick to answer. The questions are unambiguous, so results can be compared across surveys, people and companies.
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Goals to improve
You pick a category you want to improve in, make a plan and set an end date. The goal is followed from planning to execution and conclusion.
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Journey Card
The card shows the average per category, how many have answered and when the last answer came in. The QR code links back to Feedback Journey, so others can check the numbers.
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An honest scale
The scale goes from 0 to 10, and 0 means “don’t know”. Respondents are asked to be honest and nuanced. The value lies in numbers that can be compared, not in high averages.
Who it is for
Feedback Journey is for knowledge workers who make a living from their expertise, especially freelancers and small consultancies that need a credible edge over larger players. You own the data and decide if, when and with whom the results are shared.
Try it
You get started at feedbackjourney.com, where you create your first survey.